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SMS Opt-in/Out

 

SMS Opt-In & Opt-Out

EZ Charger Rental uses SMS to send transactional rental updates (receipts, return reminders) and, with your consent, occasional marketing messages. This page explains how it works, how to opt in, and how to stop at any time.

To opt in

Text START to (313) 800-7766, or consent by entering your mobile number at a kiosk or on our website. You'll receive a confirmation message.

To opt out — reply STOP

Text STOP to (313) 800-7766 at any time to unsubscribe from all non-transactional messages. You'll receive one confirmation, and no further marketing messages. Essential transactional messages related to an active rental (receipts, overdue-pack notices) may still be sent.

Program description

When you opt in to the EZ Charger SMS program, you agree to receive recurring automated text messages related to:

  • Rental receipts and return reminders for active power-bank rentals.
  • Support updates related to your transactions.
  • Optional marketing messages about new kiosk locations, promotions, and product announcements (only if you've consented to marketing).

Message frequency

Message frequency varies based on your activity. Transactional messages are sent as needed for your rentals. Marketing messages are sent no more than twice per month.

Message and data rates

Message and data rates may apply. Standard messaging and data rates from your mobile carrier apply to all SMS messages you send or receive in connection with this program. EZ Charger Rental does not charge for the messages themselves.

Supported carriers

Our SMS program is supported on all major US and Canadian wireless carriers, including AT&T, T-Mobile, Verizon Wireless, Sprint, US Cellular, Boost, Virgin Mobile, MetroPCS, Rogers, Bell, Telus, and others. Carriers are not liable for delayed or undelivered messages.

Help commands

  • HELP — receive contact info for customer support.
  • STOP — unsubscribe from non-transactional messages.
  • START — resume messages after a previous STOP.

Privacy

Your mobile number and SMS consent are handled under our Privacy Policy. We do not sell or share your phone number with third parties for their marketing purposes.

Eligibility

You must be 18 years or older (or the age of majority in your jurisdiction) and the authorized account holder of the mobile number you submit.

Changes to these terms

We may update these SMS terms from time to time. Material changes will be communicated via SMS or email before they take effect.

Contact

Questions about our SMS program? Email info@ezchargerrental.com or call support at (313) 800-7766.

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